Redesigning the Product and Brand Ecosystem for Pick

Redesigning the Product and Brand Ecosystem for Pick

Pick, a ridesharing platform for independent drivers and an official Bolt partner, wanted to evolve beyond its initial MVP. One that lacked the foundations of a scalable digital product. Built without responsive design, lacking a professional look, and having no design system whatsoever.

The infrastructure needed to scale was simply not there.

So the goal was to establish a modern, scalable design system and brand presence that would inspire trust, simplify onboarding, and grow driver acquisition and engagement.

I was responsible for leading the design and user experience across all touchpoints, creating consistency and impact across the mobile app, website, App Store & Google Play assets, email marketing, and partnership materials.

The work also included designing Pick’s internal admin panel, the operational hub used by founders and employees to manage driver onboarding, verify documents, send notifications, oversee key workflows, and control the core processes behind the platform.

I built Pick's first design system to support scalability and long-term growth, owning the full design output as the only designer on the team.

Owned the design across:

Design system

Mobile app

Admin panel

Website

Marketing materials

Socials

Email marketing

The Results

The Results

1. The Consolidation
Fragmented tools collapsed into a single operational hub.

20+ employees, 1 source of truth

Driver onboarding, document verification, chat, invoices, payments, and notifications — previously scattered across Google Docs, third-party apps, and manual workarounds — now unified in one admin panel.

2. The Growth
1,000 → 3,500+ drivers. Tripled in under 12 months.

€2.1m projected revenue for the coming year
3x driver base growth, with the same headcount. Growth that doesn't require hiring is the strongest proof the system did the work.

3. The New Foundation
From nothing to something. Pick's first design system, 0 → 1

1 designer, 6 surfaces. Built to scale.
Responsive from day one. Component driven. Consistent across every touchpoint a driver or employee ever sees.

Get in touch

Feel free to send a message or simply reach out to me on LinkedIn.

Feel free to send a message or simply reach out to me on LinkedIn.